Frequently Asked Questions

Opening times information can be found on Contact us page.

If you choose tracked shipping at checkout, an email containing your tracking number will be sent to you as soon as your order is dispatched. You can then follow instructions from your shipping provider to track your order using the provided number.

If you have not received your confirmation email, please check your spam or junk folder. If you still cannot locate the confirmation, please email us at hi@yeet.gifts. We will investigate the issue and resend the email if necessary.

If you have placed a store-pick-up order, please wait for an email notification to say your order is ready top collect. We aim to get orders ready within 24 hours but it may take longer to prepare over weekends and holiday periods. We will contact you if we have any questions about your order.

If you need to cancel an order please email us at hi@yeet.gifts as soon as possible, including your order number.

Keep in mind that we can only cancel orders that have not been dispatched and are not made to order. If your order has already been shipped, please follow the standard returns process outlined on our Shipping & Returns page.

If you need to amend an order please email us at hi@yeet.gifts as soon as possible, including your order number. Keep in mind that we can only amend orders that have not been dispatched and are not made to order. If your order has already been shipped, please follow the standard returns process outlined on our Shipping & Returns page.

If your order is for someone else and you would like to add a gift note please enter your message on the basket page. If you have already placed your order please email us at hi@yeet.gifts as soon as possible, including your order number. Keep in mind that we can only add gift notes to orders that have not yet been packaged and/or dispatched.

All orders are shipped with a packing slip that does not contain price information. Your tax receipt is automatically sent by email when you have completed the checkout process.

Yes we do. You can purchase gift cards here online. Gift Cards are digital and can be used in both of our shop and online.

You can spend your gift card credit online and in the shop. You will need your gift card code at the checkout when purchasing online and in-store.